Welcome to the MES Provider Resource area! Home Hidden Pages. Most personal, mini, or mainframe computers can be used for electronic billing. Virginia. *According to NCQA's Medicaid Health Insurance Plan Ratings 2018-2019 in Virginia as HealthKeepers, Inc. HMO. To contact the Provider Relations department, please email contactmyrep@VirginiaPremier.com. Serve more than 350,000 Medicaid members. In an effort to increase the ease of doing business with us, we have provided links below to connect you with our resources. Dental providers should contact SKYGEN at 1.888.983.4690 or skygenusa.com regarding contracting, billing procedures, and benefits for Medicaid members. If you have any questions, please call Customer Care. The email to use for technical/web support for EDI is MESEDISupport@dmas.virginia.gov. To verify eligibility, call the MCO's enrollment verification system or the DMAS MediCall line at 1-800-772-9996 or 1-800-884-9730 (outside of Richmond), or (804) 965-9732 or (804) 965-9733 for Richmond and the surrounding counties. Claims and Billing ; Emergency Waivers . 23219 For Medicaid Enrollment Web: www.coverva.org Tel: 1-833-5CALLVA TDD: 1-888-221-1590. Claims will be processed faster and more accurately because electronic claims are entered into the claims processing system directly. Starting October 1, 2018, Kaiser Permanente Medicaid patients in Virginia will be able to continue to access their Kaiser Permanente physicians and providers through a new collaboration with Virginia Premier, a Medicaid Managed Care plan in Virginia. SUD Waiver The substance use disorder (SUD) waiver services for The Health Plan's WV Medicaid members will be submitted directly to The Health Plan. For Members; For Providers; DMAS Provider Services. Provider Enrollment. Our fax number is 804-819-5174. Call our toll-free 24-hour nurse help line 1-888-850-1108 (TTY 711) Get answers to your medical questions anytime, day or night. Programs and Initiatives . There are four easy ways to apply for Medicaid: Call Cover Virginia at 1-855-242-8282 to apply on the phone Mon - Fri: 8:00 am to 7:00 pm and Sat: 9:00 am to 12:00 pm. Provider Relation(Billing, Claims and other issues): 410-767-5503 Helpline for Pregnant Women: 800-456-8900 Behavioral Health Administration: . . Navigate. Contact Georgia Medicaid . Home; Home. Mail paper claims to: Address: Molina Healthcare of Virginia, LLC PO Box 22656 Long Beach, CA 90801 For more information, refer to the . The Centers for Medicare & Medicaid Services (CMS) is equipped to assist with general policy guidance, grants and reimbursements, and technical assistance related to specific initiatives and information systems. Richmond, Virginia 23261-7444 Or Department of Medical Assistance Services CMS Crossover P. O. Learn more about the UnitedHealthcare Community Plan of Virginia - Medicaid (TANF/Medicaid Expansion) plan for Virginia. Molina Healthcare Phone Number - Medicaid Molina Healthcare Timely Filing Limit - Medicaid; Molina Healthcare of Florida - Medicaid: 51062: PO Box 22812 Long Beach, CA 90801: Member Services: 866-472-4585 Claims Department: 855-322-4076 800-955-8771: 6 Months from the DOS: Molina Healthcare of Illinois - Medicaid: 20934: PO Box 540 Medicaid is a medical assistance program that provides low-income families with access to free and low-cost medical care. Virginia Premier/Kaiser Permanente members are no different from other Kaiser Permanente . In addition to recent guidance on telehealth issued in the March 19, 2020 Provider Memo, "Provider Flexibilities Related to COVID-19," DMAS will now reimburse for additional telehealth services including remote patient monitoring (RPM) for suspected and confirmed cases of COVID-19 and provider to provider consultation including e-consults . Services . A burial exclusion of $1,500 per person applies. As of April 4, 2022, the Medicaid portal can now be accessed from the following location: . Phone: (866) 352-0766. For assistance with billing, claims, member eligibility, memos and other regulations, call the Virginia Medicaid Provider Helpline at the toll-free (800-552-8627) or in-state (804-786-6273) phone numbers. As of April 4, 2022, the Medicaid portal can now be accessed from the following location: . DMAS followed the Centers for Medicare and Medicaid Services (CMS), who sponsored the Medicaid Information Technology Architecture (MITA) initiative. DMAS. Are the largest Medicaid health plan. For provider enrollment inquiries, contact the Virginia Medicaid Provider Enrollment Helpdesk by phone at 804-270-5105 or 888-829-5373. Depending on the situation the five (5) days notice may be waived to two (2) days. P.O. The following is the list of available options within this category. . 2022-10-04. Home Hidden Pages. We're here for you Monday through Friday, 8 AM to 5 PM. Contact . New Automated Claims Processing for Emergency Medical Certifications (EMC) for Undocumented Individuals. Hospital & Ambulatory Surgical Centers (ASCs) 3M Grouper Updates- Effective July 1, 2022 . . Medicaid Provider Manual Drafts . Provider Manuals. The Virginia Medicaid Portal has moved! Timely Filing of Claims Box 26228. DMAS - Department of Medical Assistance Services . Home; Home. Virginia Medicaid Fiscal Agent. The Virginia Medicaid Portal has moved! . If a situation is life-threatening, always call 911. Navigate. If you have questions for the Claims Department or suggestions on how we can improve our operations, please call us at 877-739-1370, press 3 for Providers then press 2 for Claims. Cover Virginia Call Center Toll-free: 1-855-242-8282 TTY: 1-888-221-1590 Monday through Friday from 8:00 a.m. to 7:00 p.m. EST Saturday 9:00 a.m. to 12:00 p.m. Virginia Medicaid Managed Care Helpline Toll-free: Toll-free: 1-800-643-2273 TTY: 1-800-817-6608 Monday through Friday from 8:30 a.m. to 6:00 p.m. EST CCC Plus Helpline Member Services: 866-211 . Here is a list of contacts who can assist you: . The phone number is 866-679-6330 and fax number is 866-907-1491. The mailing address, phone number and fax number for the EDI program are: EDI Coordinator. Medicaid Makes Healthcare Possible. Virginia Medicaid Provider Helpline Phone (Toll Free) 800 552 8627 Phone (In State) 804 -786 6273 Member Helpline (8am-5pm, Mon-Fri) Assistance with covered services and limitations Assistance with claim/payment information Virginia Medicaid Member Helpline Phone -804 786 6145 Provider Enrollment Services (8am -5pm, Mon-Fri) We want to help you improve the premier health outcomes of our members by reducing the time you spend on claims follow-up. The website provides descriptions about programs, income eligibility charts for each program, a screening tool to help determine what programs a person may qualify for, and detailed instructions on how to apply. The Task Force's goal is to find solutions and support for providers during the COVID-19 pandemic. The Department of Medical Assistance Services (DMAS) planned and began building MES in 2016, to replace Virginia's existing all-in-one-box solution. Forms to allow you to contact the Department of Medical Assistance Services. Order Print Material. West Virginia Medicaid Phone Number: Customer Service Hotline: 877-716-1212 Child and Adult Abuse: 800-352-6513 Medicaid Program: 304-558-1700 Family Planning Program: 800-642-8522 Provider Forms Search. Requests can be scheduled up to one month in advance and no less . Molina Healthcare of Virginia, LLC PO Box 22656 Long Beach, CA 90801 Please keep the following in mind when submitting paper Claims: - Paper Claims should be submitted on original red colored CMS 1500 Claims forms. 2022 Home | Contact Us. Virginia Department of Medical Assistance Services 600 East Broad Street Suite 1300 Richmond, VA 23219 Medicaid Office Phone Number The phone number to call the Virginia Medicaid office is 804-786-7933. WVDHHR > Bureau for Medical Services > Provider > Provider Claims Processing and Payments > Provider Information Provider Information Molina Medicaid Solutions Access AVRS using same phone numbers 24/7 or visit the website site at www.wvmmis.com Paper Claim Form Mailing Addresses Situational Documentation Bureau for Medical Services Claims Forms . 23219 For Medicaid Enrollment Web: www.coverva.org Tel: 1-833-5CALLVA TDD: 1-888-221-1590. 10.04.2022 - Virginia Medicaid to Transform Managed Care. Task Force on Primary Care. Box 27444 Richmond, Virginia 23261 Providers must submit electronic claims with an ACN (attachment control number) indicating that a paper attachment is forthcoming. Visit the CommonHelp website for more information or call Optima Health at 1-833-261-2367 (TTY: 711), Monday-Friday, 8 a.m.-5:30 p.m. to update your contact information today. Navigate. please contact our Member Services at 1-877-542-9236 (TTY 711,) from 7 a.m. to 8 p . If you have questions for the Claims Department or suggestions on how we can improve our operations, please call us at 800-727-7536, press 4 for Claims. Virginia. View the latest from the Department of Medical Assistance Services. . Governor Northam recently announced the creation of a Task Force on Primary Care in partnership with the Virginia Center for Health Innovation (VCHI) and Secretary of Health and Human Resources Daniel Carey. Virginia Medicaid: . Department of Medical Assistance Services Contact Us Please use this form to submit questions or comments about Virginia's Medicaid Program.DMAS is unable to answer any questions about Medicare because it is a federal program. There are several ways to help your Medicaid members prepare for the Public Health Emergency (PHE) Unwinding. Medicaid Memos and Bulletins to Providers. Our fax number is 877-739-1362. By mail You can also mail hard copy claims or resubmissions to: Aetna Better Health of Virginia. Modivcare manages different levels of service in all of Virginia Medicaid's Managed Care and regular Medicaid programs. Commonwealth Coordinated Care Plus (CCC Plus): 1-800-424-4524. The Department of Community Health also administers the PeachCare for Kids program, a comprehensive health care program for uninsured children living in Georgia. Medallion and FAMIS 1-800-279-1878 (TTY: 711) CCC Plus 1-855-652-8249 (TTY: 711) Mail You can send a letter to: Aetna Better Health of Virginia ATTN: Provider Relations 9881 Mayland Drive Richmond, VA 23233 Department Toll Free Phone Fax Email Address City State ZIP; Provider Services (888) 483.0793 (304) 348.3360 (304) 348.3380 For more information contact our fiscal agent, Xerox State Healthcare, LLC: Phone: (866)-352-0766. Edit My Profile Friendly Name Disambiguation Toolbar nfwagesurveyapplication; The Virginia Medicaid Portal has moved! Virginia. . Join Our Network expand_more. We're more than just a website and phone number. Fraud and Abuse ; Our Location . PO Box 63518. Contact information to help our Mississippi providers get the questions they have answered. We welcome your feedback and look forward to supporting all your efforts to provide quality care. Phoenix, AZ 85082-3518 Mark resubmitted claims clearly with "resubmission" to avoid denial as a duplicate. . If you're experiencing a mental health crisis, call our Behavioral Health Crisis Line at 1-833-434-1261 (TTY 711) for help. Centers for Medicare and Medicaid Services 7500 Security Boulevard Baltimore, Maryland 21244-1850 Toll-Free: 877-267-2323 600 East Broad Street Richmond Virginia. Failure to confirm Medicaid eligibility and MCO coverage can result in a denial of payment. Edit My Profile Friendly Name Disambiguation Toolbar nfwagesurveyapplication; The Virginia Medicaid Portal has moved! 1-888-830-4300 New Baby, New Life 1-800-901-0020 Virginia Medicaid Managed Care HelpLine 1-800-643-2273 (TDD 1-800-817-6608) VMMC FAMIS 1-866-87-FAMIS (1-866-873-2647) FAMIS Department of Social Services 1-800-552-3431 DSS Department of Medical Assistance Services 1-804-786-7933 (TTY 1-800-343-0634) DMAS Claims and Billing ; Emergency Waivers . Box 27444 Richmond, Virginia 23261-7444 Billing Instructions: Electronic Filing Requirements DMAS is fully compliant with 5010 transactions and will no longer accept 4010 transactions after March 30, 2012. The Medicaid Enterprise System . Optima Health Makes it Personal. To verify the status of your claims, please call our Provider Claims Representatives at the numbers listed below. Cover Virginia also operates a statewide customer service call center for Medicaid and the FAMIS Programs at 1-855-242-8282. As of April 4, 2022, the Medicaid . For Credentialing and Attestation updates, contact the National Credentialing Center at 1-877-842-3210. Walgreens is not liable for any alleged or actual claims related to this offer. In person interpretation services are available on a case by case basis and must be prior authorized. Behavioral Health Crisis Line. Please make a selection for the link/documentation desired. Place of Service 02 Place of Service 11 Place of Service 12 Place of Service 19 Place of Service 21 Place of Service 22 Place of Service 23 Medicaid Phone Number Tricare Phone Number and Claim Address Molina Healthcare Phone Number claims address of Medicare and Medicaid BCBS Provider Phone Number BCBS Prefix List BCBS Prefix List - Alpha Your MCO will cover all Medicaid services you get now, including medical services, behavioral health services, nursing facility services and "waiver" services for community-based long term care. 23219 For Medicaid Enrollment Web: www . Once you've submitted claims, you can visit the Provider Portal to review claims payment information. Claims and Billing ; Emergency Waivers ; Hospital Presumptive Eligibility Information . . - Paper Claims must be printed, using black ink. Medicaid Provider Manual Drafts ; Service Authorization ; Long Term Care . We want to help you improve the premier health outcomes of our members by reducing the time you spend on claims follow-up. In Virginia, we: Work with over 25,000 doctors, hospitals and specialists statewide. DMAS Pharmacy Services. Medicare recipients with income at or below 100% for the current FPL and assets no greater than $7,280 for 1 and $10,930 for 2 qualify for payment of the Medicare, Part B, premium and payment of Medicare co-payments and deductibles. Care Provider Manuals; Claims and Payments | UnitedHealthcare Community Plan of Virginia; . As of April 4, 2022, the Medicaid . Medallion 4.0: 1-800-424-4518. Richmond, Virginia 23260-6228. Virginia Premier values our participating providers and the care they deliver to our members. As of December 2019, has enrolled 985,201 individuals in Medicaid and CHIP a net increase of 57.29% since the first Marketplace Open Enrollment Period and related Medicaid program changes in October 2013. has adopted one or more of the targeted enrollment strategies outlined in guidance CMS issued on May 17, 2013, designed to facilitate . Specificed Low-Income Medicare Beneficiaries (SLIMB) For more information about Medicaid eligibility and coverage in Virginia, including how to apply, go to www.coverva.org. Virginia. If you have a claims question, please call please call us at 1-800-727-7536, press 4 for Claims. 1-877-719-7358 and follow the prompts to reach Claims Provider Relations: 804-968-1529: Navigate. Fax number: (888) 335-8460. Provider Services If you are a provider who would like to join our network, complete the Recruitment Request Form. 2022 Home | Contact Us. 23219 For Medicaid Enrollment Web: www.coverva.org Tel: 1-833-5CALLVA TDD: 1-888-221-1590 23219 For Medicaid Enrollment Web: www.coverva.org Tel: 1-833-5CALLVA TDD: 1-888-221-1590. Please see level of service table listed below for levels of service . Contact Anthem HealthKeepers Plus Provider Services to reach staff in any of the following departments: Interpreter services are available over the phone or through telehealth. For physicians and practitioners submitting paper claims, include the attachments indicated above and send to: Department of Medical Assistance Services P.O. Providers can reach out to Medicaid managed care organizations if you have questions. Waivers . 07.21.2022 - Virginia Medicaid Launches New Behavioral Health Dashboard. Optima Health is dedicated to taking care of health and so much more. 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