3846791. Coach inquiries contact 0344 556 1355. Quick refunds - for direct access to refund and changes for a particular booking, find your confirmation email and click 'Manage booking'. Why? 3846791. Can't find the email? The delay is calculated against either the normal timetable or an amended timetable that is published in advance, for example during planned engineering works at weekends. If you wish to do this, just select the relevant passenger (s). I also . 3846791. Shapiro's tickets are 70 percent refundable, which is a little strange by American standards. I used Trainline and paid via paypal 52.40 GBP Transaction ID 8UA17121KW122701T Transaction date 9 May 2021 13:15:30 BST Ticket collection reference W5R8N47L the train was cancelled and i have asked trainline for a refund They will not refund the ticket. If you are sure that you want to cancel, click confirm. You could also chat online or DM them on twitter. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. How do I exchange my ticket? Press enquiries In the case of an emergency or a very last minute situation do not hesitate to contact the relevant rail operator. 3 You can now review your refund amount. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. If you need any more assistance, please do contact them on their site or customer service number. 3 Train times, delays and disruptions. How to Get a Refund Print This applies to all trainline for business accounts who have either signed for an account since August 2016 or had their account recently upgraded to a new dashboard. Click 'Manage my bookings'. Ticket refunds and changes. No, we currently do not have a phone hotline. Company No. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. First click Journeys from the left-hand menu. You can contact Trainline through 0333 202 2222. VAT number: 791 7261 06. . We can cancel the ticket to free up the seats or in case you need any proof for your insurance company. Proceed by clicking on calculate refund. Company No. Ticket refunds and changes. Trainline Corporate address The Trainline corporate address is: 120 Holborn London, EC1N 2TD United Kingdom Use DoNotPay to Get Trainline Refunds With Trainline, you have 28 days from the ticket's expiration date to request a refund. List of Trainline Customer Service Numbers. Please read our guide on refunds and exchanges here. VAT number: 791 7261 06. . Trainline.com Limited is registered in England and Wales. Trainline tickets are refundable to a point. Depending on the train operator you'll be travelling with, you can claim compensation if there's a 15-minute or 30-minute delay to your journey. Search your inbox for an email from auto-confirm@info.thetrainline.com. Season ticket inquiries contact 0344 811 0150. However, we are very quick to respond if you contact us here! I posted the tickets to them but they deny receipt (there is no tracking number). Customer service enquiries If you're a customer wanting to get in touch with our customer support team, please click here. Can I change the name on my ticket? . . I have cancelled my ticket but have not yet received my refund. Customer service contact 0333 202 2222. Ticket refunds and changes. VAT number: 791 7261 06. . Our Customer Support team will offer you this same guidance on the phone. You can either call them or go directly to the train station to speak to someone at the ticket counter. Expand that section and select 'Change date/time' or 'Refund tickets'. Login Start Free Trial Are you a . If your mobile ticket has already been activated, you will not be able to get a refund for that ride. If you are trying to cancel your ticket and you do not see a Cancel button, then this means that your ticket is non-refundable and non-exchangeable. If you haven't been able to find an answer to your question, we invite you to get in touch with us. Company No. If you don't have one yet you can sign up by following the link in your confirmation email. You can find our Paris office at 20 rue Saint-Georges. Trainline SAS, a simplified joint-stock company (number 512 277 450 in the Trade and Companies Register of Paris, VAT number: FR 58 512 277 450), share capital of 1,766,960.14), with a registered office in the chic French capital, Paris (75009). This kind of works the same way. Why can't I refund my ticket? Train times, delays and disruptions Onboard, seating and at the station. Search your inbox for auto-confirm@info.thetrainline.com. I accidentally bought the wrong ticket! As anyone had trouble getting a refund back from train line because of a train strike been waiting now about 4 weeks & keep getting fobed off saying it will be in my account in 5 working days as they now the tickets could not be used . Search Categories. Can I take a different train than the one I booked? Photo by Rob Dammers CC BY 2.0 I hope you find this guide useful in getting a ticket exchange or refund. But think of it like this: When you have a "cancel for any reason" travel insurance policy, you get between 50 and 75 percent of your nonrefundable, prepaid expenses back. Applying for a refund can be done easily from your Dashboard. Trainline has collected 412 reviews with an average score of 1.20. Bookings contact 0871 244 1545. Business account queries contact 0870 333 3555. Trainline.com Limited is registered in England and Wales. Enter your search term here. Delayed trains and strikes: how to receive compensation. Trainline.com Limited is registered in England and Wales. We're always happy to help and will respond as quickly as we can. Please contact us here and we'll happily to do this. Fee free changes on UK trains until 30th Nov 22; . 2 Find your booking in 'My Bookings' if you're on the web or 'My Tickets' if you're in the app. If you have an account, login to view all your bookings in one place. Apply business account contact 0124 447 0937. Do you have a phone hotline? 4 Once you have clicked on calculate refund, you will be shown how much you will be refunded. Sign in to your Trainline account. Ticket refunds and changes 12 articles ; Train times, delays and disruptions 9 articles . European rail: contact our support team.
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